Morning sickness

My mum shouts me “Time to get up!”, ugh, the worst words I ever heard. I cannot manage mornings, I can’t eat, my work is incompetent and I’m constantly irritable. It’s always freezing cold, regardless of the weather and when I get a wash it feels like either the water has turned to acid or my skin is just super-sensitive, and morning breath is the foulest thing ever. I’ve never bothered to look into why morning breath occurs, I would prefer to stay ignorant of it and just rant on about it a few times a week, it has no purpose other than to stun you’re family members and when you come across your own morning breath you nearly pass out. And that’s not the only thing about the mornings….what is the deal with my hair? It just randomly sticks up. If I get up at 10:00 Am, my hair is fine. If I get up at 6:30, my hair is just an un-cooperative mess, nothing works, including gels and water. My mum said “put some conditioner in it”, I said “No mum”.
Work on a Thursday mornings is different to say the least. The relaxed people I meet on my usual late shift have transformed into ignorant and arrogant foes. But I guess we all just feel as pissed off as one another.
All this craziness led to a massive error this morning, a real big error. I work in a call centre and what is the one thing you cannot do??? Mouth off at a customer…..when you thought you were talking to someone else but you were really talking to Mr. Holland. Damn. He rang up and started ranting on about his charges, he said he spoke to someone and demanded that I put him through to this same person. So I did some detective work and found the person he was referring to, however this person was busy with another call and asked me to grab Mr. Holland’s phone number, so I went back to Mr.Holland and asked for his phone number, but he just said “no”, I went back to this person who had dealt with him before and said “This idiot won’t give us his phone number the ******” there was no response, and then all I saw on my phone was “Customer”, I realised I had just said it all to this git. Mr Holland then started to rant and rave, so I panicked and hung up on him. At this point I’m hoping he doesn’t call back, so I press ready and wait for the next call, 10 minutes passes by and then I get a call where the guy just asks “What’s my name”, I again panic, hesitate and say my name is John. He asks why I paused briefly and then says “You’re Alex aren’t you!!!”…I owned up and said “well my middle name is John” (it isn’t) and he asked to be put through to a supervisor
My team manager, Adam is awesome, he saved my arse today. I told him what happened and he said “No worries, happens to us all and I’ll deal with it”. You may be reading this thinking what I did was not that bad, but unfortunately where I work there has already been 4 sackings just this week, for offences far less than what I pulled. This job may just be a filler, but I do not want to get sacked. I don’t want to be the guy who couldn’t hold down a call centre job. It’s still dodgy however, if someone above Adam finds out, then I’m done.
So that’s my exciting morning, I’m sure I’ll look back and laugh at it, when I’m down at the job centre Monday morning…